Sizing

• Size Kits are required before ordering nails. If you have previously been sized with another Press On Nail Artist I am happy to work with you to determine if you need a new Size Kit. 

• Sizing is the client's responsibility & Pretty Bird Nails is not responsible for incorrect sizing if a Size Kit was not purchased or measurements were provided incorrectly.

• Remakes are available for an additional fee. 

Returns & Exchanges

•Due to the nature of custom products, all sales on press-on nails are final.

• Damaged Items: If your order arrives damaged, contact me within 24 hours with photos & videos of the damage to resolve the issue. 

Custom Designs

• Please contact me before purchasing a Custom Designs to ensure that the correct level is selected

*Slight variations in colors or designs may occur due to the handmade nature of the product.

Processing & Shipping

•Orders are processed within 5 business days. Custom Designs & Multi Set Orders may require longer processing times.

• Shipping Time: Shipping typically takes 3-5 business days depending on your location & Seasonal/Holiday Delays. 

 • Tracking Information: A tracking number will be provided once your order is shipped if USPS Ground tier shipping or above is selected at checkout.  

• Lost or Delayed Packages: I am not responsible for delays caused by the carrier. If your package is lost, please contact me, and I will assist you in filing a claim with the shipping provider.

Cancellations

• Custom orders cannot be canceled once order is placed.

 

Safety Disclaimer

• Follow the instructions provided for safe application and removal to avoid nail damage. Pretty Bird Nails is not liable for any harm caused by improper use.

 

 Customer Support

For any questions or concerns, please never hesitate to reach out!

You can email me at:

manimagic@prettybirdnailart.com

Message me on Instagram:

@prettybirdnails

Or use the contact form on my website,

♡Raven